FAQ
Do you have any questions? Hopefully they are answered below or elsewhere on the site, but if not please don't hesitate to get in touch.
This page will be extended over time as more questions are raised.
Do you maintain electronic gears?
No, this is not a service that is provided at the current time, although it is something that may be added in the near future.
Can my chain be waxed using my own dedicated wax?
Yes.
If you would prefer to only use your own dedicated wax for treatment of your chain(s), then this is supported.
Are you accredited as a cycle mechanic?
Yes.
I have Cytech Technical Level 2 accreditation, which is the international benchmark in bicycle maintenance.
What about eBikes?
Pedal assisted eBikes are accepted, but servicing is only performed on the 'standard' components, as outlined on the Bike Servicing & Repair page. Currently no servicing or diagnostics is performed on the eBike motor and/or battery, although this may be offered in the future.
Can you collect & deliver my bike?
Yes.
I can collect and return your bike from your home (or alternative) address if it is within 10-15 miles of Ashbourne. If you're not sure, please contact me and we can discuss if this is possible.
Can I supply my own replacement parts?
Yes.
I will aim to source parts to the specification of the customer, at the best available price and with the agreement of the customer. However, I will also accept parts sourced directly by the customer.
What is the "M Check"?
The "M Check" is a representation of the basic checks required to ensure a bike is safe to ride. Click here for more information.